Shintala Heyder
Owner / Property Manager
shintala@ipml.co.nz
021 227 3349
Shintala is a seasoned industry professional who brings a wealth of experience and knowledge to IPM. With an impressive track record spanning over 10 years, she began her career straight out of high school. Her unwavering passion for Property Management is exemplified by her continuous pursuit of excellence, a journey that culminated in her being honored as the ‘Property Manager of the Year for 2020.’
At the core of Shintala’s success lies her unwavering commitment to fostering robust client relationships and maintaining open lines of communication. As a Rotorua native, she possesses an intimate knowledge of the area and diligently stays updated on the ever-evolving rental market dynamics.
This new chapter in Shintala’s career sees her joined by a long-time colleague and friend, Jenna Austin. Together, they bring a combined two decades of experience to the table, ready to tackle new challenges and make significant contributions to the Rotorua market. In their roles as business owners, both Shintala and Jenna pledge to safeguard your investments with the same level of care and attention as if they were their own.
Jenna, a lifelong resident of Rotorua, possesses an extensive familiarity with the local area and its environs. Her journey in the property management industry commenced in 2009 when she assumed the role of a Letting Agent. Over the years, she steadily advanced her career to become a Property Manager. In 2018, Jenna’s leadership prowess shone through as she assumed the role of Branch Manager, effectively overseeing her team while continuing to manage her property portfolio.
Jenna’s passion lies at the intersection of property and people. She remains unwavering in her commitment to delivering excellence, consistently exceeding client expectations. Her dedication to professional growth is unmistakable, evident in her achievement of a Level 4 Qualification in Property Management, a testament to her belief in the central role of knowledge and effective communication in achieving success.
Recognizing an opportunity to redefine property management practices, Jenna has joined forces with her long-time colleague, Shintala Ngatai. As co-owners of IPM, they introduce a fresh approach to the industry, united by their shared vision. With a financial stake in the business, Jenna and Shintala are wholeheartedly dedicated to safeguarding your property as if it were their own.